Working at global firms like Accenture and Gensler, I’ve partnered with some of the most influential brands in the USA and LATAM.


SELECTED PROJECTS

Project 03
OMNICHANNEL STRATEGY
Retail | Mexico| 2022

Project 04
CX AUDIT
Travel | Mexico | 2023

Project 05
BRAND MUSEUM DESIGN
Culture | USA | 2024

Project 06
BRAND STRATEGY
Hospitality | Philippines | 2024

Project 07
PLATFORM & SYSTEM DESIGN
Philanthropy | USA | 2022

Project 08
DIGITAL PRODUCT DESIGN
Insurance | Mexico | 2021

Project 02
BRAND STRATEGY & NAMING
Wellness | Mexico |2025

Project 01
FLAGSHIP EXPERIENCE STRATEGY
Retail | Panama | 2024

Project 09
SHOWROOM EXPERIENCE STRATEGY
Retail | Mexico | 2025


01

RETAIL

2024

flagship experience design strategy by Marco Piattelli Palmarini

FLAGSHIP EXPERIENCE STRATEGY

A home-improvement retailer sets off to completely reimagine its store experience as part of a bold repositioning strategy.


02

WELLNESS

2025

wellness experience brand strategy naming by Marco Piattelli Palmarini

BRAND STRATEGY & NAMING

Translating a high-level experience vision into a cohesive identity, clearly articulated value proposition, and memorable brand name.


03

RETAIL

2022

omnichannel experience strategy design by Marco Piattelli Palmarini

OMNICHANNEL STRATEGY

A leading Mexican department store takes on the challenge of digitizing its in-store experience to stay competitive and meet evolving customer expectations.


04

TRAVEL

2023

CX audit travel hospitality airline by Marco Piattelli Palmarini

CX AUDIT

An airline company pursues an IT transformation to redefine its CX. Journey mapping revealed a clear picture of the current experience and laid the foundation for the redesign.


05

CULTURE

2024

An iconic consumer brand seizes the opportunity to relocate its archives, turning part of the collection into a museum-like brand experience for employees and visitors alike.

musuem experience strategy design programming by Marco Piattelli Palmarini

BRAND MUSEUM DESIGN


06

HOSPITALITY

2024

A visionary Filipino entrepreneur embarks on a journey to build his life’s legacy: the first hospitality brand to truly honor Filipino heritage, glamour, and craftsmanship.

hospitality brand strategy travel by Marco Piattelli Palmarini

BRAND STRATEGY


07

PHILANTHROPY

2022

system design service blueprint by Marco Piattelli Palmarini

PLATFORM & SYSTEM DESIGN

A global philanthropic foundation seeks to leverage their digital programs to drive development for the world’s most vulnerable populations.


08

INSURANCE

2021

For the first time in their history as a B2B company, an assistance provider ventures into the B2C market. The project brought to life their first DTC brand and a prototype of a new app.

digital product business design by Marco Piattelli Palmarini

DIGITAL PRODUCT DESIGN


09

RETAIL

2025

showroom experience design by Marco Piattelli Palmarini

SHOWROOM EXPERIENCE STRATEGY

Coming soon!